Refund Policy

REFUND POLICY

Last Updated: August 24, 2026

Thank you for purchasing from The Notary Resource Room.

Because many of our products provide immediate access to digital content, educational materials, templates, scripts, guides, and proprietary resources, different refund rules apply depending on the type of purchase.

Please review this policy carefully before completing your purchase.

DIGITAL PRODUCTS

Due to the immediate-access nature of digital products, all digital product sales are final once access or a download has been provided, except where otherwise required by applicable law.

Digital products may include:

  • Ebooks

  • Guides

  • Templates

  • Scripts

  • Checklists

  • Forms

  • Workbooks

  • Digital toolkits

  • Downloadable resources

  • Recorded training

  • Digital bundles

  • Other electronically delivered materials

We do not generally provide refunds because a customer:

  • Changed their mind

  • No longer needs the resource

  • Did not use or download the resource

  • Purchased a similar resource elsewhere

  • Expected different business results

  • Did not fully read the product description before purchasing

  • Found information elsewhere after purchasing

Please carefully review product descriptions and included materials before completing your purchase.

DUPLICATE PURCHASES

If you accidentally purchase the same product more than once, please contact us.

After verifying the duplicate transaction, we may refund the duplicate charge to the original payment method.

TECHNICAL OR ACCESS ISSUES

If you do not receive your digital product or experience difficulty accessing your purchase, please contact us before filing a payment dispute.

We will make reasonable efforts to restore access or provide the purchased files.

A technical delivery issue does not automatically qualify for a refund if we are able to successfully provide access to the purchased product.

MENTORSHIP AND COACHING

Mentorship programs, coaching sessions, consultations, and similar services involve reserved time, preparation, resources, and limited availability.

Unless otherwise stated on the specific offer or required by applicable law, payments for mentorship and coaching are non-refundable once the program or service has begun or included digital materials have been accessed.

If a customer can no longer participate before a program begins, requests will be reviewed according to the cancellation terms disclosed for that specific program.

Failure to attend a scheduled session does not automatically qualify for a refund.

Rescheduling may be permitted according to the scheduling terms provided when the service is purchased.

WEBINARS, WORKSHOPS AND LIVE TRAINING

Paid webinars, workshops, classes, and live training events are generally non-refundable once access to the event or accompanying materials has been provided, except where otherwise stated or required by law.

If The Notary Resource Room cancels a paid event and does not provide a reasonable replacement, rescheduled event, or equivalent access, affected customers may be eligible for a refund.

PRODUCT RESULTS

Purchasing a product, program, mentorship, or resource does not guarantee business income, clients, assignments, government approvals, platform acceptance, or any particular business outcome.

Dissatisfaction with business results after implementing—or choosing not to implement—the information provided does not by itself qualify a purchase for a refund.

SALE ITEMS AND DISCOUNT CODES

Purchases made during promotions or with discount codes remain subject to this Refund Policy.

If a product goes on sale after your purchase, we do not generally provide refunds or credits for the difference in price.

CHARGEBACKS

If there is a problem with your purchase, please contact The Notary Resource Room first so we have an opportunity to investigate and resolve the issue.

Fraudulent chargebacks or falsely claiming an authorized purchase was unauthorized may result in termination of access to products, programs, mentorship, or other services.

This provision does not limit any rights available to consumers under applicable law.

EXCEPTIONS

Nothing in this Refund Policy is intended to eliminate or restrict refund, cancellation, or consumer rights that cannot legally be waived.

If we determine that an incorrect product was delivered, a duplicate payment occurred, or another error occurred on our end, we will work with you to correct the issue.

CONTACT US

If you have a question about a purchase, digital delivery, duplicate transaction, or this Refund Policy, please contact us using the contact information provided on The Notary Resource Room website.

When contacting us about an order, please include your name, email address used at checkout, and order number so we can locate your purchase.